Privacy Policy - Your Data Protection Matters
At Zemen Bet, we understand the importance of protecting your personal information and maintaining your privacy. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our sports betting and casino platform. We are committed to transparency and ensuring that your personal information is handled with the utmost care and security.
This policy applies to all users of Zemen Bet's services, including our website, mobile applications, and any other platforms we operate. By using our services, you agree to the collection and use of information in accordance with this policy. We regularly review and update this policy to ensure it remains current with evolving privacy laws and best practices.
Information We Collect
We collect various types of information to provide you with the best possible gaming experience and to comply with regulatory requirements. This includes personal information you provide directly, such as your name, email address, phone number, and payment details, as well as information we collect automatically when you use our services.
Personal Information We Collect:
- Account Information: Name, email address, phone number, date of birth
- Identity Verification: Government-issued ID, proof of address, and other verification documents
- Payment Information: Bank account details, credit card information, and transaction history
- Gaming Activity: Betting history, game preferences, and account activity
- Communication Records: Customer support interactions and feedback
Technical Information We Collect:
- Device Information: IP address, browser type, operating system, and device identifiers
- Usage Data: Pages visited, time spent on site, and interaction patterns
- Location Data: General geographic location for regulatory compliance
- Cookies and Tracking: Information stored on your device to enhance your experience
How We Use Your Information
We use the information we collect for various legitimate purposes, all aimed at providing you with a secure, enjoyable, and compliant gaming experience. Our use of your information is always in accordance with applicable laws and regulations, and we never sell your personal information to third parties.
Your information helps us verify your identity, process transactions, provide customer support, and ensure compliance with anti-money laundering and responsible gaming regulations. We also use your information to improve our services, personalize your experience, and communicate important updates about your account or our services.
Data Security and Protection
Zemen Bet employs industry-leading security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use advanced encryption technology, secure servers, and regular security audits to ensure your data remains safe and confidential.
Our Security Measures Include:
- SSL Encryption: All data transmission is encrypted using 256-bit SSL technology
- Secure Servers: Your data is stored on protected servers with restricted access
- Regular Audits: We conduct regular security assessments and vulnerability testing
- Access Controls: Strict access controls limit who can view your personal information
- Monitoring: Continuous monitoring for suspicious activity and potential threats
Data Sharing and Third Parties
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in specific circumstances, such as with payment processors, regulatory authorities, or when required by law. Any third parties we work with are carefully vetted and required to maintain the same level of data protection.
Your Rights and Choices
You have certain rights regarding your personal information, including the right to access, correct, or delete your data. You can also opt out of certain communications and request restrictions on how we use your information. We are committed to honoring these rights and providing you with the tools to manage your privacy preferences.
Contact Us About Privacy
If you have any questions about this Privacy Policy or how we handle your personal information, please contact our Data Protection Officer. We are committed to addressing your concerns promptly and transparently, ensuring that your privacy rights are respected and protected.
Last Updated: This Privacy Policy was last updated on January 2025. We may update this policy from time to time, and we will notify you of any significant changes through our platform or via email.